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Support Hall

CONTACT THE VAULT KEEPERS

Questions about an order, account security, fulfillment timelines or partnerships? Our veteran operators respond swiftly—day or night.

Order & Delivery

Have a GL-REF code? Include it below for priority lookup. Typical gold delivery 5–15m, boosts scheduled ≤1h.

Security & Accounts

Report suspicious activity or credential concerns. We stage verifications & rotate access during transfers.

Partnerships

Influencers, guild leaders & service operators—pitch collaborations or bulk provisioning opportunities.

SEND A MESSAGE

Fill the form—responses typically within 15–45 minutes. Logged in? We associate automatically where possible.

Include if asking about a purchase.

Live Status

  • Gold Orders: Normal throughput
  • Boost Queue: Low (< 20m)
  • Account Transfers: Manual verification window active

Response Windows

  • General: 15–45 min
  • Escalations: 5–15 min
  • Security Flags: Immediate queue
  • Partnerships: 12–24h

Direct Channels

  • Email: support@skin-stash.example
  • Guild Relay: #support (Discord)
  • Status Board: status.skin-stash.example
  • Abuse: abuse@skin-stash.example

We never request passwords • Use GL-REF for faster resolution